Description
Why Choose a Career in Auto Finance?
- High Demand: Auto finance professionals are essential in every dealership, helping customers secure financing for their vehicle purchases. This critical role is in high demand, providing opportunities for both individuals and dealerships to thrive.
- Unlimited Growth Potential: As individuals build their expertise, they can advance into more senior roles, from finance manager to dealership management. For dealerships, investing in training fosters a more capable workforce, ensuring long-term career development opportunities for employees.
- Lucrative Opportunities: With commissions, bonuses, and steady employment, the auto finance sector offers stability and substantial earning potential for individuals, while boosting profitability for dealerships.
This course is for people who are interested in, or new to Automotive Dealership Finance and Insurance. It has been designed to provide a solid foundation for any F&I sales career and covers:
- An introduction to the Automotive Industry and Dealership operations
- All relevant laws, legislation and acts that apply to Automotive Finance
- How to present and communicate finance and insurance to customers
- The differences between general and personal insurance
- Managing policies, documents and records
- Telephone and digital inquiry handling skills.
These main topics are broken into a series of short online learning units. There are a range of learning quizzes to check your knowledge and a certificate of completion will be provided at the end of the course on the proviso the student has satisfactorily passed the quizzes.
Introduction to the Automotive Industry.
Gain an understanding of the automotive industry in general, including who are all the industry stakeholders, and of a dealership’s departments, people and key processes. It also aims to help you identify dealership staff roles and responsibilities and be able to identify the key drivers of benchmark dealers.
How to provide general insurance advice.
Get the skills and knowledge required to assess a client’s general insurance needs and accurately advise them. This section shows how to respond to initial client enquiry, then prepare general advice to client, and discuss.
How to develop, present and negotiate insurance solutions with clients.
This explains the basics of insurance products. It includes product knowledge, transactional information, and the required documentation. All with the intention of being able to present the product to a client. It takes the participant through an in-depth look at how comprehensive insurance works and removes all sales obstacles.
Establish & build client relationships and analyse their finance and insurance needs.
The simple 3 step sales process covers everything you need in a format that’s easy to follow and implement. Brush up on your existing soft skills or learn new professional, relationship building skills that are fully compliant and meet all the latest regulatory requirements.
Handling the telephone and digital Inquiry.
A simple yet effective strategy for handling telephone inquiries in a professional and effectively manner. Applying simple techniques, scripts and key phrases. Learn how to listen and ask the right questions.
Fast-Track Your Success
Upon completing this course, individuals will be ready to start working in a dealership, credit union, or finance company, applying the skills and knowledge gained to thrive in auto finance roles. Dealerships that invest in training their teams will see improved deal close rates, increased efficiency, and enhanced customer satisfaction.
Long-Term Benefits for Employers
- Improve Deal Close Rates: Properly trained finance professionals can convert hesitant shoppers into buyers by finding the right financing solutions, leading to higher sales for dealerships.
- Increase Efficiency: The course teaches new hires how to handle financing paperwork, manage lender relations, and ensure compliance, enabling teams to work more efficiently and close deals faster.
- Enhance Customer Satisfaction: A knowledgeable finance team improves the buying experience, making customers more likely to return for future purchases and refer the dealership to others.
- Lower Turnover: Investing in training builds confidence and loyalty in employees, reducing turnover in this critical role.
- Higher Profit Margins: Trained finance professionals understand how to structure deals that maximize both customer satisfaction and dealership profitability.
- Customizable Training: The course can be tailored to specific dealership processes and financing structures, ensuring relevance and effectiveness for your team.
